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PHONE: (+353) 1582 3527
Thank you for visiting us at Life Style Sports. You may use the website only in accordance with these General Terms and Conditions and, in any event, for lawful and proper purposes which include complying with all applicable laws, regulations and codes of practice in Ireland, the EU and any other jurisdiction from which you are accessing the site.
Please note that further Terms and Conditions will be in force for events, promotions and other activity on the website from time to time and you should also familiarise yourself with these Terms and Conditions.
Please also note that in addition to these Terms and Conditions, your statutory rights are unaffected.
Please read these Terms and Conditions carefully before placing your order and if you have any queries please contact our Customer Service team at email@example.com. By using the website you are agreeing to be bound by these Terms and Conditions and any additional Terms and Conditions that may be in force applicable to certain promotions, events or otherwise from time to time.
These Terms and Conditions will change from time to time so please regularly check this page to note any changes that may be made. Changes to Terms and Conditions will only apply to orders placed after the changes have been made.
In using the site you agree that you:
will provide true, accurate, current, complete and non misleading information on any registration form or as otherwise reasonably requested by Lifestyle Sports (Ireland) Limited and its associated companies or affiliates (herein referred to as “Life Style Sports or LSS”)
will not disclose any unauthorised, false or fraudulent details
will not post, transmit or otherwise disseminate any information on or via the website which is or may be harmful, vulgar, obscene, defamatory, harmful, tortuous, racist or otherwise illegal or offensive
will not post, transmit or otherwise disseminate any materials that infringe the proprietary rights of any third party including intellectual property rights and rights of privacy
If you are provided with a User ID, password or other information as part of our procedures it is your responsibility to treat such information as confidential and not disclose it to any third party. LSS reserves the right to disable any User ID or password either chosen by you or allocated by LSS in the event that LSS believes you may have failed to comply with the Terms and Conditions.
You are responsible for your method of access to this website. You are also responsible to ensure that all persons accessing this website through your internet connection are aware and in compliance with the Terms and Conditions.
LSS will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.
Access to this site is provided on a temporary basis and we reserve the right at any time to
Amend these Terms and Conditions without notice
Withdraw or amend the service without notice
Withdraw access to some or all of the site
Suspend some or all of the services offered
Remove goods, featured jobs or promotions from the site
Cancel your registration and/or account without prior notice
We will not be liable if the website is unavailable for any period of time.
Lifestyle Sports (Ireland) Limited
40 Mary Street
Company Registration Number: 8202347
You may purchase certain goods online at lifestylesports.com. Please see our delivery and returns information for details of delivery charges and restrictions. The delivery times given are estimated and from time to time may be affected by events outside our control, for example inclement weather or postal strikes, for which we will not be responsible.
We offer Free Standard Delivery on all orders within the Republic of Ireland and Northern Ireland over €70. We reserve the right to withdraw the offer at any time and standard restrictions apply.
Next Day Delivery is subject to placing your order before specific cut-off times. Details available in checkout. Exceptions apply
By placing an order online you make an offer to purchase in accordance with these Terms and Conditions. We will acknowledge receipt of your order both online and via an email order confirmation but this does not constitute our acceptance of your offer to purchase. Your offer has been accepted only when we have confirmed that the order has been dispatched and payment has been made. You will be responsible for all applicable taxes, duties or other charges that may be applied by LSS or otherwise to your order.
LSS reserves the right to refuse any order for any reason. Orders may be delayed or cancelled where LSS is not given completely accurate information and/or is unable to contact the person who placed the order or cardholder responsible for payment of same.
Once we accept your order it cannot be amended. Therefore please ensure it is accurate when you confirm the order.
Once you’ve placed an order on the website, we will send you an email to acknowledge your order. This acknowledgement does not imply an acceptance of the order. For orders paid via credit or debit cards, only when the order has been despatched will the purchase contract be made and will you be charged for the goods ordered. Once the items have been shipped you will receive an email informing you of the shipment. If you have paid through a PayPal account, your account will be charged when the order is placed.
You can return items within 14 days of receipt for a full refund or within 28 days for a exchange. Please see our Delivery and Returns Policy for exclusions, conditions and method of return.
We always aim to ensure that all details, sizes, colours, descriptions and prices appearing on this website are accurate, but from time to time errors may occur. While we try to accurately represent the colour of an item in our photographic representation of the item may be affected by the settings of the computer on which it is viewed or for other technical reasons.
Where we have made an error in a promotion or the price of an item on our site, we reserve the right to withdraw the promotion or item from sale at the incorrect price and present it at the correct price. If you have placed an order at the incorrect price, we will inform you of the error and if possible, give you the opportunity to confirm your order at the correct price before cancelling the order.
Prices and promotions are subject to change without notice.
All items sold are subject to availability and while every effort is made to fulfil your order, products turn over very quickly in our warehouse and on rare occasions the item you require may not be available although you have received a confirmation of your order. We will advise you by email if we have to cancel your order for this reason, and no payment will be taken.
All prices are inclusive of VAT at the rate applicable to the country to which the product is being shipped. Delivery costs are charged in addition to the product price and included in the total cost in accordance with our charges as detailed in our Delivery and Returns information. Any additional charges are clearly displayed where applicable and included in the total cost when you check out.
If you are paying by credit or debit card, we will carry out a standard pre-authorisation check on your card upon receiving your order to ensure there are sufficient funds to settle the transaction. Goods will not be despatched until the pre-authorisation check is complete and authorisation has been provided by the card issuer. Life Style Sports is not responsible for any failure of the card issuer to provide authorisation and will not ship your order until authorisation has been received by Life Style Sports. By placing an order you confirm you are the authorised card holder.
We will charge your card when your order is confirmed.
If you order goods from the website for delivery in another jurisdiction other than the Republic of Ireland, or order goods using a non Euro denominated credit or debit card, the actual price you will be charged will be subject to the exchange rate applied by your credit or debit card company.
Life Style Sports aims to provide you with a safe, reliable shopping experience. We therefore support Verified by Visa and MasterCard SecureCode, which have the same principles as Chip & Pin, and which help to protect your card against unauthorized use. If your bank or card issuer has adopted this programme, you may receive a Verified by Visa or MasterCard SecureCode verification page when you are shopping on the website. If you are not presented with the page but wish to register for the programme to improve the security associated with your card, please contact your bank directly, or search for Verified by Visa or MasterCard SecureCode on the Internet for more information. If you are prompted with a Verified by Visa or MasterCard SecureCode screen, and you choose not to register, your card issuer may not allow your order to be processed on that card. If this occurs, you will be asked to provide a different payment method to complete your purchase.
If you have paid via your PayPal account, your account will be charged at the time of the order, once you confirm your order on the website. If we are unable to ship your items to you for some reason, we will refund the value of the items that were not sent. This refund will be made to the payment method that you used for the order.
During the checkout process, we may use the information you provided to detect and prevent fraudulent activity. In so doing, we may disclose your address and postcode, as well as other information about your order, to third parties to perform that validation. Any disclosure of your information is done securely and you will never receive any marketing solicitation as a result of the information provided.
When you purchase goods from www.lifestylesports.com you form a sales contract with us. With the exception of personalised items, you have the statutory right to cancel this contract within 14 days without giving any reason.
The Life Style Sports standard returns policy does not affect your statutory rights. Our policy allows 14 days to return an order and obtain a refund without giving notice of your intention to cancel your contract. Our returns policy can be found here: https://www.lifestylesports.com/ie/customer-service/returns/returns.html
If you choose to exercise your statutory right to cancellation, then the following terms apply;
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by an unequivocal statement (e.g. a letter sent by e-mail, post or Fax). When contacting us, please include your name, postal address, eMail address and order number.
Life Style Sports
40 Mary Street
Republic of Ireland
You may use the downloadable cancellation form but it is not obligatory. click here to download the cancellation form
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You shall send back the goods to;
IRELAND RETURNS DEPOT
Life Style Sports Web Returns
Life Style Sports FC
Aerodrome Business Park
UK & NORTHERN IRELAND RETURNS DEPOT
Life Style Sports Web Returns
Victoria Square Shopping Centre
The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
From time to time, we may offer certain online promotions which may apply to certain items purchased on the website. The conditions relating to the discounts offered through those promotions will be specified at the time of issue.
We retain the right to withdraw any offer, promotion or discount without notice.
Discounts cannot be used in conjunction with any other offers, promotions, or selected items.
We sometimes run online promotions that are not available in our retail stores, and we run other promotions in-store that are not available online. Unless stated explicitly, in-store promotions are not valid on the website, and vice versa.
'3 for 2' offers are valid whereby you purchase 3 qualifying items in a single transaction with the least expensive item being free. '3 for 2' is valid only where we clearly state so online and only valid on certain products. You can only qualify for this offer if the products are included in the offer, in stock and bought in the same transaction. This discount is automatically applied at the checkout. No discount code is required.
'Buy one get one half-price' offers are only valid in an instance where for every 2 qualifying items that are purchased within a single transaction, the least expensive item will have an additional 50% discount off the latest ticket price. 'Buy one got one half-price' is valid only where we clearly state so online and only valid on certain lines. You can only qualify for this additional discount if the products are included in the offer, in stock and within the same transaction. The additional discount is automatically applied at the checkout. No discount code is required.
We offer two types of gift vouchers. Our in-store Gift Cards can currently only be redeemed in our stores. Online E-Gift Cards can be redeemed online or in-store.
The Life Style Sports Gift Card is not a credit card.
Valid Life Style Sports Gift Cards may only be used as full or part payment for goods in Life Style Sports.
Gift Cards do not have an expiry date and will remain valid if there is a balance on them.
Life Style Sports reserves the right to decline any gift card which has not been validly activated according to our procedures.
The gift card is non-refundable and may not be exchanged for cash.
Any residual balance on the gift card following the purchase of goods will remain on the gift card while the gift card is valid to apply towards future purchases.
Physical gift cards can currently only be used in-store.
Gift cards, regardless of purchase currency, can be used for both Euro or Sterling transactions.
The maximum value per gift card is €/£500.
Life Style Sports excludes all liability for lost, stolen or damaged gift cards.
Life Style Sports reserves the right to amend these terms and conditions.
If you have a query about a Gift Card order, contact our Customer Service team at firstname.lastname@example.org.
Online Gift Card orders may be returned and refunded per your legal rights.
If you wish to cancel an order, written notice by email must be given within 14 days after the day an item is received.
We will only offer a refund if Gift Cards are returned unused and unopened in their original packaging.
Following EU law, the cost of original and return postage shall be borne by the customer and deducted from any refund.
Refunds will be paid within 30 days of receiving the written cancellation notice.
Your statutory rights are not affected.
Vouchers purchased through the online e-gift card order system can be exchanged for goods in Life Style Sports stores and as payment for lifestylesports.com online orders worldwide.
We shall have no liability for delay or failure to deliver vouchers to you where the delay or failure to deliver is caused by circumstances wholly or partly beyond our control.
We cannot guarantee that the e-gift card order system will be available to customers, and we reserve the right to cease the online order system at any time (temporarily or permanently).
For individual consumer purchases of vouchers, the minimum online purchase is €/£10.00, and the maximum per card is €/£500.00
Life Style Sports excludes all liability for stolen or deleted e-gift cards.
Linking to this website
You may link to this website according to the following guidelines. We reserve the right to withdraw linking permission without notice if we believe these guidelines are not followed.
The link must be done in a way that is fair and legal and neither damages nor takes advantage of our reputation The link must not suggest any form of association, approval or endorsement on our part where none exists
You must not establish a link from any website that is not owned by you.
The website must not be framed on any other site.
The link must be made to the home page only.
Links to other websites
Our website may also contain links to other sites operated by LSS. We advise you to review the legal, privacy and security information for each such site to which you link as the terms and conditions and privacy policies may vary slightly from site to site.
Copyright, Trade Mark and other Intellectual Property Rights
Except as otherwise expressly noted, all images, illustrations, designs (including product designs), graphics, icons, photographs, text, audio clips, video clips and other materials that appear as part of the website as well as the selection, arrangement and organisation of the foregoing and the website as a whole (collectively "Content") are subject to copyright, trade mark, service mark, trade dress and/or other intellectual property rights or licences and rights of publicity and privacy, all worldwide rights, titles and interest in and to which are owned by, licensed or which may otherwise be used by LSS or our suppliers. All software used on this website is the property of LSS, its suppliers or third-party suppliers as applicable and is protected by Irish and international copyright and other intellectual property laws.
Subject to these Terms and Conditions, LSS grants a non-exclusive, non-transferable, limited right to access and use this website and the materials displayed thereon. However, no right, title or interest in any such materials will be granted or transferred to you as a result of any permitted use of such materials.
Guidelines for use
You may print off a copy and may download extracts of any page(s) from the website for your personal reference. You may draw the attention of others within your organisation to material posted on the website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way from the website, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text
Our status (and that of any identified contributors) as authors, owners or licensees of material on the website must always be acknowledged
You must not use any part of the content on the website for commercial purposes without obtaining a licence to do so from us or our licensors
If you print off, copy or download any part of the website in breach of these terms and conditions, your right to use the website will cease immediately and you must, at our option, return or destroy any copies of materials you may have made
LSS reserves the right to claim damages, financial or otherwise, for any breach of these guidelines.
Submission and uploading material to our website
You warrant that any Submissions comply with those standards, and you indemnify us for any breach of that warranty. As such LSS will own exclusively all such rights, titles and interests and shall have the right to use, reproduce, create derivative works based upon, disclose, publish, distribute, display and publicly perform, any Submissions and not be limited in any way in its use, commercial or otherwise of any Submissions. Further, LSS shall be under no obligation to maintain any Submissions in confidence, pay to users any compensation or royalties for any Submissions or provide attribution to any users for any Submissions.
LSS shall have no obligation to keep confidential, use, return or review any Submissions. LSS will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other use of the website.
Students Get 10% Off In-Store and Online
Students receive 10% off Life Style Sports products by presenting any valid student card at checkout. A valid student card refers to a card issued to your university or college, a verified unidays account or an ISIC card. Life Style Sports (The Promoter) reserves the right not to accept any ID that they deem invalid or fraudulent. Student Discount can only be used when purchasing full-priced products and cannot be used in conjunction with any other special offer, sale or discount.
Student Discount cannot be used against the purchase of gift cards.
The Promoter reserves the right to change, alter or withdraw the discount at any time without notice. The Promoter's decision is final, and no correspondence shall be entered into.
Promoter: Life Style Sports (Ireland) Ltd. 40 Mary Street, Dublin 1, Ireland
We will dispatch pre-order item(s) the day before the official launch date. This means you should receive delivery in Ireland and Northern Ireland on the day of the launch. There are instances where, due to circumstances outside our control, pre-orders may arrive after the launch date. You will receive a dispatch email to notify you that your pre-ordered item has been dispatched. Delivery to the UK usually takes 2-4 working days. Delivery outside Ireland and the UK can between 4-8 working days.
Pre-Order Price Promise
Pre-order prices are quoted based on the Recommended Retail Price (“RRP”) as advised by our suppliers, and you will be charged for your purchase according to the RRP. On certain occasions, shortly after the product is launched, the RRP may be reduced for any number of reasons. In the event that this occurs within 7 days of the launch of the product, Life Style Sports commits to refund you the full value of the reduction to your Credit Card or PayPal account and will send an email to let you know.
We only use the official heat transfer letters and numbers. The squad numbers that will be used are not necessarily the final squad numbers for the upcoming season. The colour of the print is represented on the jersey print image shown and may not be the same colour as the players wear on the pitch. Please make sure you check that sizes, names and numbers are entered correctly because we can only give you a refund on personalised products if they are faulty.
Customers who opt-in for marketing are eligible to receive a 10% discount on their next online purchase. No other customers are eligible to receive this discount. Only one discount code per customer. The discount is valid for 28 days post receiving the discount code by email. This discount cannot be used in-store. This discount can only be used when purchasing full priced products and cannot be used in conjunction with any other special offer, sale or discount. The discount cannot be used against the purchase of gift vouchers/gift cards. The Promoter reserves the right to change, alter or withdraw the discount at any time without notice. The Promoter's decision is final, and no correspondence shall be entered into.
Promoter: Life Style Sports (Ireland) Ltd. 40 Mary Street, Dublin 1, Ireland.
MUNSTER RUGBY SEASON TICKET HOLDERS RECEIVE 10% OFF ONLINE & AT STADIUM STORES ON MATCH DAYS
If you are a Munster Rugby season ticket holder, you will be eligible to receive a 10% discount online and at stadium stores on match days. To claim your discount online, you must contact our customer service team at email@example.com to have the discount applied to your Life Style Sports account. In-store, to avail of your 10% off, you will need to present an in-date Munster Supporters card in your name to have the discount applied. From time to time, certain items will be excluded from all promotional discounts. To claim your discount at a stadium store on a match day, present your Supporters card at the till, and a member of our team will apply the discount. The Promoter reserves the right to change, alter or withdraw the discount at any time without notice. The Promoter's decision is final, and no correspondence shall be entered into.
The Life Style Sports Social Communities have been created with you in mind. We want to show you what we’re doing and communicate with you on things that interest you and, at the same time, provide a channel where you can engage and interact with others who have similar interests to you.
That being the case, we want everyone to feel comfortable visiting our social pages (Tiktok and Instagram) to discuss sports, sports apparel and sports fashion. This means we monitor and review comments and remove anything that we deem to be inappropriate, offensive or containing external links that we feel might cause offence to other users. If you post something that is relevant, then it will be left. Comments left by others do not represent the opinions of Life Style Sports.
A list of things that we consider to be in breach of our house rules includes:
1. Any comments which we consider threatening, harassing, abusive, violent, inciting violence or otherwise inflammatory to others (including other social media users) will be removed, and users may be banned.
2. Any posts that are seen to be encouraging or may encourage conduct that would be considered a criminal offence will be removed, and users may be banned.
3. Any comments that are discriminatory, racist, sexually explicit, vulgar, or offensive to others (including other social media users) will be removed, and users may be banned.
4. Any comments that contain unlawful content or might encourage unlawful behaviour will be removed, and users may be banned.
5. Any comments that included promotional information, including links to third parties, their products or services, may be removed.
6. Any comments that contain political or religious activism or sectarian language will be removed.
7. Any content that infringes or may infringe third-party intellectual property, privacy, or publicity rights will be removed.
8. Any content, comments or posts that are defamatory will be removed.
9. False, fraudulent, or misleading comments may be removed.
10. Any content that Life Style Sports considers to be spam, corrupt or may contain viruses that will be harmful to other users' devices will be removed.
Terms & Conditions 2022
Puma Run Promise offer is valid from the date of purchase in Life Style Sports stores or online at lifestylesports.com for a period of 30 days, effective as of the date of receipt.
Customers will be refunded the payment, subject to proof of purchase. The promise is applicable to both unworn and worn footwear.
Proof of purchase must be displayed to return goods.
Offer is limited to Puma running shoes only and is not applicable to other products for the Puma range or any other Life Style Sports products.
Receipt of payment can take up to 7 days to process customer accounts if paid by card. Cash refunds will be immediate.
Offer cannot be redeemed for exchange; credit note or another product from Life Style Sports for equivocal value.
Money back promise is on Puma footwear products only (Velocity and Deviate ranges).
Customers cannot redeem the offer on more than one occasion, and one money-back refund is subject to one-time redemption per customer.
Offer is limited, and Life Style Sports has the right to withdraw the offer at any stage.
Disclaimer of Liability The website, its content, any material displayed on this website, any information available on or through this website and the software are provided "as is" and "as available" and without any guarantees, conditions or warranties of any kind, either express or implied, as to its accuracy to the fullest extent permitted pursuant to applicable laws.
Unless expressly stated to the contrary, to the fullest extent permitted by law, LSS and its suppliers, content providers, and advertisers will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or grossly negligent misrepresentations) or otherwise out of or in connection with the Terms and Conditions for:
Any economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings) or
Any loss of goodwill or reputation or
Any special or indirect losses suffered or incurred arising out of or in connection to this website or the linked sites and any materials posted thereon
Any failure of a product ordered from the website to meet your expectations regarding fitness for purpose or for loss, injury or damage caused by a product ordered online
LSS does not represent or warrant that your use of the website, the operation or function of the website or any services offered in connection with the website will be uninterrupted or error-free; that defects on the website will be corrected; or that the website or its server or any links are free of viruses or other harmful elements. LSS makes no representations or warranty that the website, materials, software or any product offered or purchased through the website is applicable or appropriate for use or access in locations outside the Republic of Ireland.
Although this website is available worldwide, not all products or services discussed or referenced are available to all persons in all geographic locations due to restrictions placed on product distribution by our suppliers or otherwise. LSS reserves the right to limit, at its sole discretion, the supply of these products and services as it so desires, and any offer of any product or service on the website shall be void where prohibited
Nothing in these Terms and Conditions shall limit LSS’s liability for death or personal injury arising from gross negligence, nor for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor for any other liability which cannot be excluded or limited by law.
LSS will not be responsible for a failure to sell goods which you wish to buy or failure to comply with our obligations to you, or any costs or liabilities which you incur as a result of circumstances beyond our reasonable control.
You agree to indemnify, defend and hold harmless LSS’s directors, officers, employees, consultants, agents and affiliates from any and all third-party claims, liability, damages and/or costs (including but not limited to legal fees) arising from your use of this website or your breach of these Terms and Conditions.
LSS shall have the right in our absolute discretion at any time and without notice to amend, remove or vary the service and/or any page of this website.
If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the Terms and Conditions will not be affected. All other terms will remain in full force and effect. So far as possible, where any term or part of a term can be severed or removed to render the remaining part valid, the term shall be interpreted accordingly. Alternatively, you agree that the term shall be rectified and interpreted in such a way that closely resembles the original meaning and intent of the term as is permitted by law.
Any contract arising from the acceptance by LSS of an order is legally binding on both parties and cannot be assigned to another party with LSS' express agreement. LSS may transfer or assign its rights under any contract or appoint third parties to assist it in performing its obligations at any time, provided it does not affect it obligations to the purchaser.
If you breach these Terms and Conditions and we take no action, LSS will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing Law and Jurisdiction
These Terms and Conditions are to be construed in accordance with the laws of the Republic of Ireland and, in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Irish courts.
The above Terms and Conditions, the Returns Policy and any emails regarding the services LSS provides constitute the entire agreement of the parties (LSS and the customer) and supersede any and all preceding and contemporaneous agreements between you and LSS. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by a Director of LSS.
Where we use the terms “we” “us” “our” and “Life Style Sports” we are specifically referring to Lifestyle Sports (Ireland) Ltd.
Here at Life Style Sports, we are committed to respecting the privacy and security of all users and visitors to www.lifestylesports.com. This policy sets out the basis for which information collected about you by Life Style Sports will be used.
This policy sets out how information about you is collected and used by Life Style Sports strictly in accordance with all current data protection laws, including the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
For the purpose of the EU2016/679 General Data Protection Regulation (GDPR), the data controller is Life Style Sports, 40 Mary Street, Dublin 1 . For any privacy queries please contact DataProtection@LifeStyleSports.com
The personal data you share with us will only be used for the specified purposes documented below.
INFORMATION WE COLLECT ABOUT YOU
When you use the LifeStyleSports.com website (Browsing or purchasing), engage with Life Style Sports on Social Media, participate in Competitions, contact our customer care teams or purchase instore, We may collect and process the following personal information about you:
Information that you submit at time of registering to use our site, using guest checkout, shopping online or instore, subscribing to any marketing material, contacting our customer care team or entering a competition.
Information collected may include name, billing and delivery addresses, credit, debit card details, transaction details, email address and phone number. This information will be used to help answer your queries, to process your order, to allow you to participate in competitions or to provide you with tailored/personalised communications.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data. We will also use your Internet Protocol ( IP address) to collect traffic data. We will not use your IP address to identify you personally. This information may be used to present the website in the most effective manner for your browser or to administer the website and improve our services to you.
If you opt-in to electronic marketing, marketing emails will have tracking pixels embedded, meaning open and click-rates will be monitored. You can of course unsubscribe at any stage.
If you use sign into our site, using Facebook or Google or equivalent, you are granting permission to these third party sites to share user details such as name, email address, gender, date of birth or location to enable you to sign in to Life Style sports.
Engaging with Life Style Sports content including “likes”, “retweets”, “reposts”, “shares”, may allow us to interact with you or access your accounts on social media. It may also involve you submitting a photo or video of you. We would encourage you to check the terms and conditions of the social media providers.
The nature of how we process your personal information will differ depending on purpose:
If you have subscribed to Marketing communications, your personal data can be withdrawn at any stage. We share your data with a third party in order to deliver our marketing communications:
Our Customer Engagement Platform. Your personal data will be processed to provide us with various marketing services, with particular emphasis on planning, implementing, and analysing email communication. We rely on legitimate interests as a lawful basis for this processing & this personal data is only processed in the EU and UK.
Where you have shopped online, your data will be used to process your order. We will pass on your personal information to third parties to facilitate delivery of your order ( e.g. name and address and telephone number to distribution carriers). We share personal information with three separate third parties in order to complete your transaction:
Our eCommerce Platform Provider. We pass along information so that they may process card transactions, screen for fraud, and conduct other activities integral to running a website. In addressing fraud prevention, we may disclose your address details to them to check against various Fraud Prevention Schemes.
Our Carriers. We pass along your information to our carriers so that they may deliver your order to you.
Transaction Partners: We have a relationship with PayPal and other payment providers, and we will send information to them for payment processing if you select that option during Checkout.
INFORMATION WE WILL NEVER COLLECT
We will never collect sensitive personal data such as race ethnic origin, physical or mental health, political or philosophical views or sexual orientation.
We do not knowingly collect information from Children under the age of 13 either online or in our stores. Children under the age of 13 are not permitted to use or submit information on LifeStyleSports.com
STORING THE PERSONAL DATA WE COLLECT
We take all steps necessary to ensure that information we collect is kept secure, confidential and stored on servers, hidden behind firewalls and always password protected.
We use the latest in Secure Server Technology ( SSL) to protect your data to the highest standards.
Data that we collect from you may be stored at a destination outside the European Economic Area. Please be assured that it will only processed by staff operating for Life Style Sports or one of our trusted suppliers for processing your payment details or fulfilling your order. By submitting your data online or in one of our stores, you are agreeing to this transfer, storing or processing of your personal details.
You have the option to save your credit or debit card details once your order has been processed to make future orders easier. However you will need to enter your card’s 3 digit security code for every transaction for security purposes. It is your responsibility to keep all passwords associated with Life Style Sports confidential and secure. We will never email or telephone you to ask for your security information or log on details.
YOUR RIGHTS TO YOUR PERSONAL DATA
You have the right to your personal data help my Life Style Sports. This means you have the right to:
Access the personal information we hold about you at any time.
Request that Life Style Sports change or update out of date personal information which we hold about you.
Have personal data we hold about you, deleted from all of our systems
Receive a copy for personal data which we hold about you transmitted to another party
Restrict the processing of any or all of your personal data
Please email DataProtection@lifestylesports.com for more details. If you do request any of the above, Life Style Sports reserves the right to verify your identity and request that you provide proof of identity.
You may wish to stop interacting or engaging with Life Style Sports across any or all of our social media platforms. Please let us know if at all you wish to stop engaging by emailing DataProtection@lifestylesports.com
MARKETING PREFERENCE DATA
If you have subscribed to receive Marketing communications from Life Style Sports, we will use your details to send you updates on Life Style Sports products and services which we deem most relevant to you. Marketing emails will have tracking pixels embedded, meaning open and click-rates will be monitored. You have the right to ask us not to process your personal details for such purposes and you can change your mind and ‘ opt out’ of receiving marketing updates at any time.
Simply ‘unsubscribe’ at the bottom of any email which you receive.
If you have an account with us, log-on, select My Account, then Communication Preferences, and change your preferences
Send an email to, writing “unsubscribe” in the subject heading to firstname.lastname@example.org
SALE OF THE BUSINESS
In the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company, we reserve the right to transfer information (including your personal data) to a third party provided that the third party agrees to adhere to the terms of this Policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
WHAT ARE COOKIES?
To place an order on lifestylesports.com, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research products. Most web browsers have cookies enabled, but have a look at the Managing Cookies section for help to turn them on should you need to.
Cookies can't harm your computer.
We don't store personally identifiable information such as credit card details in cookies we create. We use information gathered from cookies to make lifestylesports.com better for you, for example, they help us to identify problems, fix errors and to improve our page designs.
We also use the information from cookies to identify related products and products you may like based on what you have looked at whilst using lifestylesports.com. We also work with carefully chosen and monitored suppliers who may set cookies during your visit to lifestylesports.com.
These cookies are used for re-marketing - this means they are used to show you advertisements for different products and services based on what you appear to be interested in. You can easily opt out of these cookies by going to the Network Advertising Initiative website. This link will open in a new window - we're not responsible for the content of external websites.
In addition to re-marketing, a lookalike audience may also be built to identify customers who may have similar interests to you. This audience is identified through using a custom audience which includes either a customer’s email address or phone number. The custom audience is shared in an encrypted format to maintain privacy. Life Style Sports remains responsible for managing this data and the audience selection. The uploaded encrypted data is compared against a partners encrypted data to identify a lookalike audience. Customers identified through a lookalike audience can then be targeted with relevant online advertising. Please note, this lookalike audience is only used by Life Style Sports and the data processor aligns with GDPR. Customers can request to be removed from this targeting by contacting email@example.com
We're sharing this information with you to comply with recent European legislation, but more importantly to ensure that we’re honest, clear and upfront about your privacy when using our website.
THE LIFE STYLE SPORTS COOKIES POLICY
Our cookies don't store sensitive information such as your name, address or payment details. They do hold a “key” that allows us to associate information with your computer when you are shopping with us or when you come back to visit us.
We split the cookies that we use into 4 different types:
1. Strictly Necessary Cookies
These cookies are essential for you to use the shopping features of Lifestylesports.com, they enable you to add items to your shopping basket, to checkout and to use the My Account section of the site.
These cookies are not used to advertise products or services to you.
2. Performance Cookies
These cookies collect information about how you use lifestylesports.com, for instance the pages you visit most often or any error messages you may see on the pages you visit. These cookies don’t collect your personal information. The information we collect is used to improve how our website works.
3. Functional Cookies
These cookies allow the lifestylesports.com website to remember items such as your user name, the region you are shopping in and more personal features like product recommendations. The information these cookies collect is anonymous and cannot be used to track your activity on other websites.
4. Targeting Cookies
These cookies are used to advertise products and services to you.
These cookies are used to make our advertising more relevant to you and your interests. We also use them to limit the number of times you see an advertisement and to measure the effectiveness of our advertising campaigns.
These cookies may be placed on your computer, tablet or mobile phone by us or by a third party with our consent.
When these cookies are placed by us, they may be used only by us. When these cookies are placed by a third party with our consent, they may be used by that third party and other parties to make adverts more relevant to you and your interests. Examples of this include various social networks such as Facebook, Twitter and Pinterest. These social network sites may place cookies on your device and use these to target advertising to you on their own or other websites.
THIRD PARTY COOKIES
When you use Lifestylesports.com, you may notice some cookies that aren't directly from Life Style Sports.
For example, pages that contain content from websites like YouTube or Facebook may send cookies from these websites when you view that content. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Details on Life Style Sports Third Party Cookies:
Cookie: DW Purpose: Used to check if other mandatory cookies are activated on the website. Expiry: when you end your session
Cookie: dwsecuretoken Purpose: Required to navigate to secured pages (https) to maintain information during your website visit. Collects information in an anonymous form. Expiry: Expires when you end your session
Cookie: dwanonymous Purpose: collects information anonymously and uses it to store the number of items in your bag. Expiry: 6 months
Cookie: dwcustomer Purpose: Customer cookie used to collect information to anonymously identify and remember users after their session has expired. Expiry: 6 months
Cookie: dwsourcecode Purpose: Used when a campaign promotion is running on the website using a specific link. Expiry: 24 hours
Cookie: dwac Purpose:Used to track analytics information on the website for internal conversion, traffic and order reporting. Expiry: 540 days
Cookie: Banner ad cookies Purpose: Used to target you with advertising which may be of interest to you. Expiry: when you end your session
Cookie: Google (visitorUUID) Purpose: Used by Google Tag Manager to store a unique user ID for the purpose of analytics. Expiry: 1 day
Cookie: Google (_gat_UA-25082231-1 _ga) Purpose: Used to collect information anonymously about how visitors use our site to help us understand visitor behaviour and improve the site. Expiry: 2 years
Cookie: Bronto (_bta_tid, _bta_c) Purpose: First Party cookies used to track customer behaviour from our marketing email communications and to record the performance of our email marketing campaigns. Used to recognise and track you as a previous visitor on our website and collect information in connection with future visits. Used to Send you products via email which you might have abandoned in your shopping basket. Expiry: 4 weeks
Cookie: Webgains (Wgs, wgdc, wgc, wgi, 1234.sol) Purpose: Used to track the behaviour of users who come to us from our affiliate marketing partner. http://www.webgains.ie/public/privacy/ Expiry: 30 days
Cookie: Doubleclick (_doublclick.net, _doubleclick.com) Purpose: Used to track the effectiveness of advertising campaigns. https://www.google.com/settings/u/0/ads/authenticated?hl=en Expiry: 2 years
Cookie: Google Adwords Conversion tracking Purpose: Used to track the effectiveness of google adwords campaigns and subsequent user behaviour on the website. Records the conversion, ad group, ad and keyword that was triggered by the search query. www.googleadservices.com/pagead/conversion.js Expiry: 30 days
Cookie: Facebook Custom Audience, Facebook Exchange, Conversion tracking Purpose: Use to execute and measure ad performance. The Doubleclick.net feature integrated in the Google Analytics code sets cookies for third party, remarketing, cookies which are used with data gathered from the Facebook pixel to help us deliver more tailored ads for remarketing purposes to users who have previously visited the website.
If cookies are not enabled on your computer, tablet or mobile then you will not be able to shop on lifestylesports.com, you will be limited to browsing our products and the content on the site. There are a number of websites that can help you understand more about cookies and how to manage them.
Websites that explain more details about cookies, how they work and how you can manage them include